A6c Privacy Policy — Protection of Users' Personal Information
This Privacy Policy explains how a6c collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read this document in full to understand your rights.
1. Information We Collect
When you register and use the a6c platform, we collect various types of information to ensure our services function properly and securely. The information collected includes the following:
- Account information: Full name, date of birth, email address, mobile number, and encrypted password collected during registration.
- Identity verification information: Documents submitted for account verification purposes when required, such as a national ID or passport.
- Payment details: Payment method details, including e-wallets (Touch 'n Go, Boost) and banking information used to process deposits and withdrawals in MYR. We do not store full card numbers directly.
- Device and browser information: IP address, device type, operating system, browser type, screen resolution, and session duration.
- Usage data: Records of in-platform activity, including games played, bets placed, transaction history, and usage patterns.
- Cookies and tracking technologies: Data collected through cookies and similar technologies to enhance the user experience.
2. How We Use Your Information
A6c uses the information collected solely for legitimate and specific purposes. We will not use your data for any other purpose without prior notice. The primary purposes for using your information are:
- Processing account registration and verifying user identity.
- Enables and processes financial transactions, including deposits and withdrawals in MYR.
- Provides customer support services in Bahasa Melayu.
- Sends important notifications related to your account, security, and platform updates.
- Detecting and preventing fraudulent activity, money laundering, and unauthorised use.
- Complying with applicable laws and regulations in Malaysia.
- Analyses usage patterns to improve the overall platform experience and performance.
- Personalises content and recommendations based on your preferences and usage history.
We only retain your information for as long as necessary to fulfil the purposes stated above or to comply with applicable legal requirements.
3. Cookies and Tracking Technologies
The a6c platform uses cookies — small text files stored on your device — to improve functionality and your overall experience. Here are the types of cookies we use:
- Session cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preference settings such as language and display options, so you do not need to reconfigure them each time you log in.
- Analytics cookies: Helps us understand how users interact with the platform, which pages are visited most frequently, and areas that need improvement.
- Security cookies: Used to detect unauthorised access attempts and protect your account.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality. By continuing to use a6c after the cookie notice is displayed, you consent to the use of cookies as described above.
4. Data Storage, Security & Sharing
Storage & Security
All personal data collected by a6c is stored on servers protected with high-level encryption. We enforce strict technical and organisational security measures, including multi-layered access controls, continuous security monitoring, and regular system audits to ensure your data is always protected against unauthorised access, modification, or disclosure.
Sharing with Third Parties
A6c does not sell, rent, or trade users' personal information to third parties for marketing purposes. We only share information in limited circumstances:
- Payment service providers: Information required to process MYR transactions through approved e-wallet and banking providers.
- Legal requirements: When required by Malaysian authorities or a valid court order.
- Technical infrastructure provider: Third parties who assist in operating our platform, bound by strict confidentiality agreements.
In all cases of data sharing, we ensure that recipients adhere to data protection standards equivalent to our own policy.
5. Your Rights as an a6c User
As an a6c platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your account and personal information, subject to any applicable legal retention requirements.
To exercise any of the rights above, contact the a6c support team by email at [email protected]. We will process your request within a reasonable timeframe and provide a written response on the action taken. Please note that data deletion may result in account closure and loss of access to past transaction history.
6. Policy Changes & How to Contact Us
Privacy Policy Update
A6c reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform developments. Any significant changes will be communicated to registered users via email or an in-platform notice at least seven days before the changes take effect. The updated effective date will be displayed at the top of this page.
Applicable Law
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA) and its related regulations. We are committed to complying with all applicable legal requirements in the handling of our users' personal data.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to us:
Email: [email protected]
You may also refer to the FAQ for answers to general questions about privacy and account security.
Your Data is Safe with a6c
We are committed to protecting your privacy at every step. Register with confidence and enjoy a safe, responsible online entertainment experience.